IIABO encourages member employers with job openings and individuals looking for jobs to post classified ads on this page. To post an ad, send an email to Barb Demings at barbd@insureoregon.org with the ad either in the body of the email or as an attached Word document. If you want to keep your search confidential, you can post a BLIND AD and IIABO will forward all email requests to you. When you submit one, please make it very clear it is a BLIND AD and give us an email address as well. Ads will be posted for 3 months unless otherwise advised. This service is FREE for members, if you are not a member of the Independent Insurance Agents & Brokers of Oregon (IIABO) there is a one time charge of $250 to post your listing.
Claims & Loss Control Representative NEEDED - (Posted 05/21/19) | |
Mid-sized, locally owned agency in downtown Portland, looking for the right person to fill the position of Claims & Loss Control Representative.
This position is responsible for processing the agency's personal and commercial claims from first notice of loss through claim closure and loss control activities to include administration of SafetyAssist.
- Receives calls and reports customer claims. Assists customers with claim-related inquiries and documents information in agency data base.
- Acts as a liaison between customers and insurance carriers
- Track personal claim reserve development through insurance carriers
- Follow up with customer satisfaction survey following claim closure and track results
- Coordinate SafetyAssist Risk Management platform to include updating website content and presenting customer training via webinar or at customer's location
- Adheres to agency customer service standards and office procedures in all areas of operations.
- Coordinate continuing education classes to include Law and Ethics for EPB&B employees bi-annually
Interpersonal requirements:
- Must be able to interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.
- Claims & Loss Control Representative works in a team environment that includes a working relationship with Claims Manager, Sales Executives and Account Managers.
- Must be able to clearly and professionally communicate educational information in person and via web based interaction to customers and co-workers.
- Contact with customers is in writing or telephone for the majority of the time. Occasionally the Claims Representative meets in person with customers.
- Claims & Loss Control Representative maintains a positive working relationship with Company Adjustors, Company Representatives and Underwriters.
Experience:
2-3 years' experience in the field of property/casualty claims handling is preferred. Previous insurance company or agency experience may be substituted for claims handling experience. Insurance agent and adjuster license or ability to become licensed in these areas. Knowledge and background analyzing insurance coverage forms and familiarity with basic tenants of risk management.
Benefits:
- Bonus potential in addition to competitive salary
- Medical, Dental, Life & Disability Paid
- 401K match
- Parking or Bus pass paid
- 15 days PTO / 9+paid holidays
- Positive environment with work/life balance
Email resumes to jimp@insureoregon.org 
